Complimentary Chiropractic Consult!
Our Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our practice, use our website, or receive our services.
Information We Collect -
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address
Health Information: Medical history, symptoms, treatment records, insurance information
Demographic Information: Date of birth, gender, emergency contact information
Payment Information: Insurance details, billing address, payment history
Website Usage: IP address, browser type, pages visited, time spent on site
At Eustis Chiropractic, we are committed to protecting your privacy and the confidentiality of your personal health information.
How We Use Your Information
We use your personal information for the following purposes:
Healthcare Operations
Providing chiropractic care and treatment
Scheduling appointments and sending appointment reminders
Processing insurance claims and billing
Maintaining medical records
Coordinating care with other healthcare providers when necessary
Communication
Responding to your inquiries and requests
Sending important notices about our services
Providing health education and wellness information (with your consent)
Legal and Administrative
Complying with legal obligations and regulations
Protecting our legal rights and interests
Maintaining business records
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Healthcare Partners
Other healthcare providers involved in your care (with your consent)
Insurance companies for claims processing
Healthcare clearinghouses for billing purposes
Legal Requirements
When required by law or court order
To comply with HIPAA and other healthcare regulations
To protect the safety and rights of patients and staff
Business Associates
We may share information with trusted business associates who help us operate our practice, such as:
Billing services
IT support providers
Legal and accounting services
All business associates are required to protect your information under written agreements.
Information About Children Under 13
We do collect personal information from children under the age of 13 when they are patients or potential patients of our practice. This information is collected with verifiable parental consent and includes:
- Basic contact and demographic information
- Health and medical information necessary for treatment
- Insurance and billing information
- Emergency contact information
In accordance with the Children's Online Privacy Protection Act (COPPA), we obtain verifiable parental consent before collecting, using, or disclosing personal information from children under 13.
We do not sell, rent, or share personal information of children under 13 with third parties for marketing purposes. We only share children's information:
- With parents or legal guardians
- When required by law
- With healthcare providers involved in the child's care (with parental consent)
- With our business associates as necessary for treatment, payment, or healthcare operations
Children's Rights
Parents and legal guardians of children under 13 have the right to:
- Review the child's personal information we have collected
- Request deletion of the child's personal information
- Refuse to allow further collection of the child's information
Retention of Information
We retain your personal information for as long as necessary to:
Provide ongoing healthcare services
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Medical records are typically retained according to Florida state law and professional guidelines.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information, including:
- Secure electronic health record systems
- Employee training on privacy and security
- Access controls and user authentication
- Regular security assessments and updates
- Secure disposal of physical and electronic records
Website Privacy
Our website may use cookies and similar technologies to:
Improve your browsing experience
Analyze website traffic and usage
Remember your preferences
You can control cookie settings through your browser preferences*
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time.
We will notify you of any material changes by:
Posting the updated policy on our website
Providing notice during your next visit
Sending written notice if required by law
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
Request access to your medical records
Request corrections to inaccurate information
Obtain copies of your health information
Communication Preferences
Choose how we communicate with you
Opt out of non-essential communications
Request confidential communication
HIPAA Rights
Under HIPAA, you have additional rights including:
Right to request restrictions on use and disclosure
Right to file a complaint
Right to request an accounting of disclosures